Manage Utiq

Manage Utiq technology consents

You can withdraw Utiq consents* in the following ways:

  • Here, on this website: to withdraw consent to the activation and use of the Utiq technology in this website only, click Withdraw Utiq consent.

  • On consenthub: to withdraw all Utiq consents given to this and other websites using Utiq technology, access the Utiq privacy portal (“consenthub”).

The withdrawal mechanisms above do not apply to other cookies or similar technologies used by this or other websites.

The Utiq technology operates on your internet connection. Therefore, if you use a different connection, you will need to manage consents for each connection separately.

Alternatively, you can always clean your history and website data via your browser settings. This will delete all Utiq consents from your browser. All the data in the Utiq platform will also be deleted within the timeframes specified in Utiq’s privacy statement.

* This covers Utiq consents that are either given by you or, in case you are using a shared internet connection, by any member of your household.

About the Utiq technology

The Utiq technology is provided by Utiq SA/NV, a European company that works together with participating telecom operators that help power the technology. The Utiq technology is designed with privacy in mind to give you choice and control, whilst facilitating more responsible digital marketing by websites like us.

The Utiq technology is off by default, which can only be activated if you give consent whilst using a supported internet connection provided by one of the participating telecom operators.

For more information visit Utiq’s privacy statement.

Our use of the Utiq technology

When you consent to the activation and use of the Utiq technology on this website, Utiq provides us, Crossplan Deutschland GmbH + Co. KG (the Data Controller), with marketing identifiers. They help us to understand your browsing behaviour and connect visits across our website(s) (only if you agree to the activation of the Utiq technology on each one separately). We use them for activities like personalising ads or content and analytics on this and other websites using the Utiq technology, depending on the consents you gave. These identifiers are also shared with partner advertising platforms, where needed to conduct the specific marketing or analytics activities. 

The Utiq technology is linked to the internet connection. This means that anyone using the same connection on their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members.

  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

We, Crossplan Deutschland GmbH + Co. KG, act as joint controller together with Utiq for certain stages of the processing. As part of our joint controller arrangement:

  • We collect your consent in relation to the Utiq technology, including for the processing that Utiq and your telecom operator undertake.

  • Utiq provides you with a privacy portal (“consenthub”) to facilitate the exercise of your data protection rights and enable you to easily manage Utiq consents. At any time. In one place.

  • Though you may exercise your rights in respect of any of the controllers, Utiq acts as the common contact point for any questions or requests you may have in relation to the Utiq technology.

Find out across which of our websites the Utiq technology can be used

We Crossplan Deutschland GmbH + Co. KG (the Data Controller) can only use the Utiq technology to collect insights about your browsing activity across our websites if you give your consent to activate the Utiq technology in each of those websites. Please find below a list of the websites on which we currently have activated Utiq:

Find out more about supported internet connections and participating telecom operators

The Utiq technology can only be activated and used if you use an internet connection that is supported by Utiq* and provided by one of the participating telecom operators listed below, across the countries where the Utiq technology is available.
* About supported internet connections: in some countries where we operate, the Utiq technology is available only if a mobile connection is used, while in others, it also extends to broadband (i.e., Wi-Fi) connections.

You can find here the list of the internet connections that are supported, per country and per telecom operator.